This policy, sets out the basis on which TIANA KOTTI STUDIO Limited a company
incorporated under the laws of Hong Kong with its registered office address Sheung Wan,
Hillier Street, 27, 7 floor, RM 701-702, Hong Kong and (Company Registration Number
7214855500008202) (together with our subsidiaries, our holding company, subsidiaries of
our holding company from time to time, collectively called "TIANA KOTTI STUDIO LTD"
or “we”) collects personal data from you and how we process such data.
By visiting our website www.tianakotti.com (our “Site”) or using any other applications
or software we provide from time to time (collectively our “App”), you accept and consent
to the practices set out below.
1. COLLECTION OF INFORMATION
1.1 For the purposes outlined in Clause 2., we may collect and process the following
information about you:
(a) Information you give us - information that you provide us (which may include your
name, address, email address, telephone number, credit card information and other
personal description) by filling in forms on our Site or our App, or by corresponding
with us (by phone, email or otherwise), for example:
(i) when you report any problem to us;
(ii) when you use certain features on our Site or our App;
(iii) when you request any support from us; or
(iv) when you complete any survey or questionnaire we send you.
(b) Information we collect about you - information automatically collected when you visit
our Site or use our App, for example:
(i) technical information, including the Internet protocol (IP) address used to connect
your computer to the Internet and your log-in information, browser type and version,
time zone setting, browser plug-in types and versions, operating system and
(ii) information about your visit, including the full Uniform Resource Locators (URLs),
clickstream to, through and from our site (including date and time), products you
viewed or searched for, page response times, download errors, length of visits to
certain pages, page interaction information (such as scrolling, clicks, and mouseovers),
methods used to browse away from the page, and any phone number used to
call our customer service number.
1.2 We only retain personal data for so long as it is necessary. Data may be archived as
long as the purpose for which the data was used still exists.
2. USES MADE OF THE INFORMATION
2.1 We use information held about you for the following purposes:
(a) providing, improving and developing our services;
(b) researching, designing and launching new features or products;
(c) presenting content and information in our Site and our App in the most effective
manner for you and for the device you use;
(d) providing you with alerts, updates, materials or information about our services or
other types of information that you requested or signed up to;
(e) complying with laws and regulations applicable to us in any part of the world;
(f) responding or taking part in legal proceedings, including seeking professional advice;
(g) for direct marketing purposes (please see further details in Clause 2.2 below);
(h) communicating with you and responding to your questions or requests; and
(i) purposes directly related or incidental to the above.
2.2 We intend to use your personal data in direct marketing (i.e. offering or advertising
products or services by sending the relevant information directly to you). We require
your consent specifically for this purpose and you may opt out any time. For the
purpose of this clause:
(a) the personal data that may be used in direct marketing are those that you provide to
us or we collect from you under Clause 1.1 above;
(b) the type of services or products that may be offered or advertised will be
Photography and Video services;
(c) the relevant information may be sent to you by email;
(d) you may opt out any time by emailing. We will cease to send you marketing
information without charge.
3. DISCLOSURE OF YOUR INFORMATION
We will keep your personal data we hold confidential but you agree we may provide
(a) any member of our group, which means our subsidiaries, our ultimate holding
company and its subsidiaries, as defined in Schedule 1 of the Securities and Futures
Ordinance (Cap. 571) of the Law of Hong Kong;
(b) personnel, agents, advisers, auditors, contractors, financial institutions, and service
providers in connection with our operations or services (for example staff engaged in
the provision of support services);
(c) our overseas offices, affiliates, business partners and counterparts (on a need-toknow
(d) persons under a duty of confidentiality to us;
(e) persons to whom we are required to make disclosure under applicable laws and
regulations in any part of the world; or
(f) actual or proposed transferees of our operations (or a substantial part thereof) in any
part of the world.
4. THIRD-PARTY SITES
Our Site, our App or our communication with you may from time to time contain links
to third-party websites over which we have no control. If you follow a link to any of
these websites, please note that they have their own practices and policies. We
encourage you to read the privacy policies or statements of these websites
understand your rights. We accept no responsibility or liability for any practices of
5.1 We review our information collection, storage and processing practices from time to
time to guard against unauthorised access, processing or use.
5.2 Please note, however, the transmission of information via the Internet is not
completely secure. Although we will do our best to protect your personal data, we
cannot guarantee the security of your data transmitted to our Site; any transmission
is at your own risk.
6. DATA TRANSFER
6.1 The data that we collect from you may be transferred to, and stored at, a destination
outside Hong Kong. It may also be processed by persons referred to in Clause 3.
above who operate outside Hong Kong.
6.2 By submitting your personal data you agree to this transfer, storing or processing of
data outside Hong Kong. We will take all steps reasonably necessary to ensure that
7. YOUR RIGHTS
7.1 You have the right to:
(a) check whether we hold personal data about you;
(b) access any personal data we hold about you; and
(c) require us to correct any inaccuracy or error in any personal data we hold about you.
7.2 Any request under Clause 7.1 may be subject to a small administrative fee to meet
our cost in processing your request.
We may amend this policy from time to time by posting the updated policy on our
Site. By continuing to use our Site and our App after the changes come into effect
means that you agree to be bound by the revised policy.
9. CONTACT US
If you have any questions, comments or requests regarding personal data, please
address them to:
Last updated: 22nd December 2022